The aim of Managing People II is to build upon themes discussed in Managing People I, continuing to focus on the skills needed to effectively manage people. It is valuable both to those new to management and those who wish to develop and improve their management practice. Key skills such as team building, having difficult conversations, developing your innovative skills and understanding the importance of change within the workplace will be explored in practical ways. 

Knowledge and Understanding:

• Apply theoretical knowledge of the management topics covered on the course, to a range of practical problems and situations provided throughout the course.
• Demonstrate awareness of different approaches to management via class debates and role plays.
• Evaluate both management theories and learner’s own ideas throughout the course, through class feedback and written tasks.

The aim and course outcomes focus on a student’s ability to apply the theoretical knowledge that they have gained of a subject area into practical situations that may occur within the workplace. To help them achieve these outcomes, the learning and teaching methods shall be conducted through a range of tasks including group work, presentations, class discussions, role play, problem questions and written tasks. 

20 contact hours

Intellectual Skills:

• Demonstrate ability to research a defined management topic and evaluate usefulness of information obtained through the production of a report.
• Review effectiveness and appropriateness of methods used during project, by reflecting on these issues when producing their report.

Discipline Specific (including practical) Skills:

• Identifying and using appropriate communication methods to present findings from their report to the class.
• Demonstrate ability to use basic coaching skills during a role play scenario.
• Demonstrate ability to challenge own management practices and methods through reflection activities.

Transferable Skills:

• Develop verbal and physical communication skills.
• Research skills.
• Presentation Skills.
• Team work.
• Use of ICT to carry out research and communicate effectively with others.

Formative assessment on the course will occur through a combination of peer feedback, multiple choice quizzes on Blackboard, problem questions, debates etc, which are designed to assist learners to place the theoretical knowledge learned on the course, into the practical world of management and to link their own workplace experiences to the theories discussed.

The summative assessment will consist of the learner identifying a small area of change in their workplace/home life to improve the environment for the people within it e.g. talking to a new member of staff more, offering to make cups of tea, tidying desk, having a family night etc. If a student does not have a suitable work/home environment, they could make a small change in the classroom e.g. sitting in a different place each session. The focus of the report will be on the impact the change has on the people in the workplace/home, including the learner. The learner will then assess the results of the change made and evaluate their own methods and success through the forms of a class presentation. This develops the transferable skills listed above and underpins the aim and outcomes of the course, which focus on using theoretical principles and applying them to practical scenarios to improve the learner’s management practices.

1. Introduction and Team Building
2. Change and Innovation
3. Trade Unions and Consultation
4. Training and Measuring Team Effectiveness
5. Basic Coaching Skills 2
6. Leadership, Power and Perception
7. Communication – Personal Skills
8. Communication – Dealing with difficult people/conversations
9. Presentations
10. Summary of the Course

Mullins, L. 2008. Management and Organisational Behaviour. Harlow: Prentice Hall.

Pettinger. R. 2007. Introduction to Management. Palgrave MacMillan.

Hall. D, Jones. C and Raffo. A.A. 2008. Business Studies. Pearson Education.

Cottrell. S. Skills for Success. 2003. Palgrave MacMillan.