This practical course explores the process of mediation as a highly effective dispute resolution procedure. Mediation is an excellent way of achieving a "Win/Win" outcome for all, with an overriding emphasis upon looking to the future whilst simultaneously encouraging the release of negative feelings. Through interactive role play and case studies, students should at the conclusion of the course be better equipped to deal with conflict of all types, whether in the workplace or in domestic situations. The module additionally concentrates upon the employment of negotiation and compromise strategies in dealing with a variety of stressful and problematic scenarios. METHODS OF TEACHING: Weekly 2-hour lectures (20 hours). METHODS OF ASSESSMENT: Continuous assessment based on class participation, class test, and assignment demonstrating knowledge and understanding of the subject.

Knowledge and Understanding:

*demonstrate an appreciation of the mediation process by means of formal assessments, role play and discussions within the learner group

*present coherent points for debate/discussion/role play following an in-depth analysis of the course material provided

*demonstrate an understanding of the mediation process

*implement the communication, negotiating and counselling skills required to achieve a successful outcome to the process

*demonstrate enhanced communication and interviewing skills

*provide practical effective support and reassurance to all parties

The methods of facilitated discussion, question and answer sessions, role play and the requirement to submit two formal written assignments encompass the whole of the course programme, enabling the learners to become fully proficient in each topic prior to progressing to the next. Thus each stage comprises an informal assessment dealing with competence and understanding of the subject.

 20 contact hours

Intellectual Skills:

 * relate provided material and material individually researched to the topics studied

* show an understanding of the topics through explanations in both written and oral form

* consider arguments/opinions and show an understanding and knowledge of relevant  legal authorities

* develop own learning through reading and research of topics under study

* be aware of how and why the particular cases and legislation are used in given topics

 Discipline Specific (including practical) Skills:

 * consider legal problems and apply relevant law to given situations

* maintain knowledge and understanding through reading information on current debates/reforms

 Transferable Skills:

  * communicate effectively in both written and oral forms

* work effectively on an individual and group basis

* make notes from class lectures and other sources

* research and collate data from a variety of sources

Students will be required to sit a class test and to complete two written assignments covering various areas of the course

An introduction to alternative dispute-resolution

The mediation process – an overview

Principles of mediation

Mediation skills

Practical mediation

Role-play scenarios

Becoming a mediator